ICICI Lombard General Insurance launches SME insurance platform

Private general insurer, ICICI Lombard has launched an online business insurance platform for SMEs

ICICI Lombard General Insurance has launched an online business insurance platform for SMEs.

The platform, www.sme.icicilombard.com for SMEs will be serving as a convenient platform for SME owners to buy or renew insurance products, endorse their insurance policies and register claims.

The platform will enable SME owners to opt for different insurance products and options such as Marine Insurance, Workmen compensation, etc.

The products range from property damage, transport of goods, legal liability, cyber security, employee-related risks across sectors. The platform is built using the latest technology like robotics, artificial intelligence, machine learning and the internet of things.

“The SME segment is relatively more vulnerable to multiple risks and has been significantly impacted by the pandemic. With this one of its kind online platform for business insurance, we are empowering SMEs to avail our business insurance solutions conveniently at any time and from anywhere in a contactless manner,” said Sanjeev Mantri, Executive Director at ICICI Lombard.

The insurer aims to leverage the growing internet penetration and increased digital adoption across the country and the potential to tap over 63.3 million MSMEs across India and help them safeguard their businesses.

ICICI Lombard said its automated Bot platform, MyRA (My Remote Assistant) empowers customers to receive policy quotes via email and complete the transaction through the Bot itself, making it a seamless proposition.